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Online Shopping Figures For the UK
Since its infancy the market for online shopping has grown steadily. This is especially evident in the UK where to buy electronics online e-commerce accounts for 20% of retail sales.
Many people shop online to research brands before purchasing and 45% of them prefer to "buy online, pick up in store". This is a shift in consumer habits that brick-and mortar shops should be aware of.
1. Online sales of retail in the UK
It's not difficult to see that sales of online retail in the UK have grown significantly over the past few years. According to data from 2023, the B2C online market is predicted to reach almost $120 billion by the end of the year. This growth is due to shifting consumer habits and the adoption of digital transformation technologies by retailers. Bricks and mortar shops are losing popularity as customers increasingly prefer online retailers.
With this in mind, it's important for both omni channel and pureplay retailers to know what motivates consumers to buy online. We've compiled statistics and figures on retail sales that are both eye-opening and informative to assist you.
Fashion is the most favored retail sector in the UK with 28 percent of all online sales. This is likely due to the availability of a larger selection of products and Online shopping figures uk the ease of trying on clothes without leaving the house. Electronics comes in second place with 16% of e-commerce sales. This is probably due to the constant need for new gadgets and a desire to stay up-to-date with latest technology. Online sales of hobbies and leisure products make up 15% of all e-commerce sales.
When asked why they shop online, 57% said it was because of convenience. Then, 48% mentioned price comparison and 37% of them said they were looking for discounts or special deals. These results suggest that consumers in the UK are less price driven than their European counterparts and are more focused on convenience and a wide variety of products.
2. Online shopping in the UK
Shopping online is now a regular part of the lives of many UK consumers. Whether it's to buy electronics, groceries or clothes - nearly half of UK residents over the age of 65 have made a purchase on the internet in the last year. With a variety of payment options customers can also decide the best time and method for their items to be delivered.
Price, convenience and accessibility are among the top reasons consumers shop online. In fact, 57% of online shoppers mention convenience as the primary reason for their shopping habits. Additionally, 48% of them cited lower prices and 37% said they have a wider selection of choices.
UK consumers are also becoming more eco conscious with regards to their shopping online. For example, 79% of UK online shoppers report that they recycle boxes and other packaging materials they have purchased from their purchases. They may be able to take action if they find that their purchases are not packaged in an environmentally ecologically friendly way.
In addition to decreasing their environmental impact, a few customers are also seeking to make their online shopping experiences more personal. For example, 35 percent of UK customers have purchased clothing or footwear from a retailer with their size information on file. This allows them to avoid the return process and get what they want faster.
It is interesting to note that UK shoppers are reported to be more likely to wait for their online orders than they were during the pandemic. This could be because UK customers are more used to the slow delivery times and understand how long it takes to receive an item via the mail.
3. Online shopping in the UK in accordance with the age range
Online shopping is very popular in the UK. The most popular items to purchase are clothes and accessories followed by groceries and then media like movies and music. Online shopping is also very popular in the UK during the annual Black Friday and Christmas sales. This is because customers find these sales to be extremely convenient. It is also simple to compare prices and items on the internet when making these kinds of purchases.
It is crucial to understand that online shoppers are very diverse and this makes it crucial for ecommerce companies to know what their target market is seeking when purchasing products. It is also crucial to understand how much time each group of shoppers spends online. The younger generation, for example is more likely to use mobile devices to shop than other groups. This is due to the fact that this age group is very time-poor and will use multiple devices to complete online tasks.
The older generation however tend to have more conservative buying habits and are less influenced by online advertising. They also tend to go to stores in the high street to look at and feel items before making purchases. However, this doesn't mean they will not buy online, as the convenience and ease of use of online shopping is still extremely appealing to them.
A second interesting factor to be considered when shopping online is that older generations are more likely than younger generations to anticipate and expect free shipping on all of their purchases. They are also more likely to leave carts if shipping charges seem excessive. In addition, 61% of over 55s say that they will add more items to their carts to get the threshold of free delivery.
4. Online shopping in the UK according to gender
In the UK both genders are equally likely to shop online. Women are more likely than men to make major purchases, such as electrical and furniture. Both groups are also more likely to purchase fashion as well as health and beauty, home and garden, and consumer electronics products.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. According to research 70% of consumers were affected by the response of retailers to the COVID-19 crisis. 69% of those shoppers searched for brands that were supportive and collaborated with their local community.
Shoes and clothing are among the most popular products for online shopping in the UK. In fact 62 percent of British women who shop online bought these items by the year 2020. Online sales are not restricted to clothing. Other products such as jewellery, kitchenware and sports goods are also available.
In the process, online shopping is becoming more popular as a way to get the best deals on these products. In fact, some analysts predict that e-commerce sales will account for nearly 1/3 of all retail sales by 2024.
Some retailers are struggling with the rising popularity of online shopping, whereas others are prospering. Online sales are growing in health and wellness gardening, home and garden and consumer electronic.
The trend of purchasing online for these items is likely to continue to expand in the years ahead. As the number of people who use the internet increases, it is expected that online shopping will increase in popularity in the near future. With the increasing popularity of this method of shopping, it is important for retailers to ensure their websites are optimized for mobile devices and provide a secure and easy checkout process.
5. Online shopping in the UK, by region
The UK is a leading European online retail market. When it comes to online shopping the customers of the UK are mostly influenced by price, convenience and a variety of products. These factors make it an ideal location for retailers looking to improve their web presence and provide an easy shopping experience.
During the COVID-19 epidemic, online sales grew significantly as consumers opted for safe and convenient alternatives to in-store purchases. This trend has remained in place post-pandemic as consumers continue to choose Online shopping figures uk shopping as an attractive alternative.
Online shopping is a major part of UK retail, and certain estimates suggest that it could account for a third of retail sales by 2024. This growth is a result of the growing acceptance of e-commerce by customers and technological advancements.
In the UK 57% of shoppers who shop online mention convenience as the primary reason for them to shop online. The 48% who say it's easier to find bargains and special deals as well as the 37% who say there's a wider selection of merchandise available online are behind. In Europe more than half of shoppers cite the lower cost as a primary factor for their decision to buy online.
The online shoppers are also keen to test new brands and products. About 25% of shoppers online have bought products they've never seen on the high-street previously, and a majority are willing to test new products when they shop on the marketplaces like Amazon. Pay-as-you-go checkouts are a popular choice for UK shoppers, with 29 percent of shoppers using a buy now, pay later option in the past year.
In addition to this an effective return policy is a crucial aspect of the online shopping environment in the UK. The majority of shoppers (59 percent) will research the return policy of a retailer prior to purchasing, and more than half will expect the retailer to be responsible for both organizing and paying for return shipping.